Problem with remote access

[Pappavovve]

Hi,
I’m having trouble to connect to mower via https://name.mower.online since a few days. If I use Robonect web interface remote access works and also if I tap in the actual IP address.


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[shadowkiller]

...
If I use Robonect web interface remote access works
...

What do you mean with „remote access“ exactly working correctly ? A different „remote access“ doesn’t work, you told in the subject?
Does it work or not?

[Pappavovve]

Remote access works via Robonect web interface but not via the Roboconnect app.


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[Pappavovve]

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[Pappavovve]

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[mufumade]

Try without http/https please.

[Pappavovve]

Still doesn’t work
//Mattias



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[mufumade]

So I have the same problem.
If you type in your browser xxxxx.mower.online/json?cmd=version you see that apparently the remote feature (remote REST API) is down not the normal web interface. There is nothing I can do about that. I will inform Fabian about the issue. Hopefully that will resolve in the near future.

The normal ip so not the "remote access" does still work at least for me.

[shadowkiller]

The link works for me. But still not the connection within Roboconnect

[mufumade]

Update.
After consultation with Fabian it turned OUT that the Robonect mower.online Service changed internally. In addition I found a bug in the mower adding logic. These circumstances triggered the behavior described by Pappavovve.

I try to push an update this weekend. In the meantime you still should be able to connect to your mower using the IP-Address.

Greetings